Terms & Conditions

1. Who We Are

BOC-3 Process Agents ("we," "us," "our") is an independent, privately operated online service that helps motor carriers, brokers, and freight forwarders complete their BOC-3 process agent filing with the Federal Motor Carrier Safety Administration (FMCSA). We are not the FMCSA, DOT, or any government agency.

2. Description of Service

Our service allows you to look up available carrier information using your USDOT number, review and confirm or correct that information, and pay a flat $50 one-time fee, after which we prepare and submit your BOC-3 filing with nationwide process agent coverage across all 50 states and the District of Columbia.

3. Independent Service; No Government Affiliation

We operate as a third-party filing service provider. Using our service is optional — you may always file directly with the FMCSA without using BOC-3 Process Agents.

4. BOC-3 Filing Assistance

You authorize us to use the information you provide and confirm to prepare and submit your BOC-3 filing on your behalf.

5. Applicant Authorization

By completing an order, you represent that you are authorized to submit BOC-3 filing information on behalf of the company identified in your order.

6. Applicant Responsibility for Accuracy

You are solely responsible for reviewing and confirming the accuracy of all owner, contact, and company information before submitting payment. We are not responsible for consequences arising from information you confirmed that was inaccurate or outdated.

7. USDOT / Company Lookup; Third-Party Data

Company information is retrieved from third-party data sources using your USDOT number. This data may contain errors or be out of date; you must review it carefully.

8. Pricing

The BOC-3 filing service costs a flat $50, one-time. There is no subscription and no annual fee. The price is fixed and does not vary by fleet size, entity type, or number of states.

14. Payment

Payments are processed securely through Lemon Squeezy, our third-party payment processor. We do not store your full payment card details.

15. Processing

After payment is verified, we begin preparing and submitting your BOC-3 filing. Processing times vary and are not guaranteed to complete instantly.

16. Processing Times

We will provide status updates by email as your order moves through processing, submission, and completion.

17. Incorrect Information

If you discover incorrect information was submitted after payment, contact us immediately so we can assist, though correction may not always be possible depending on processing stage.

18. Duplicate Filings

You are responsible for avoiding duplicate BOC-3 filing attempts for the same USDOT number. We are not responsible for fees resulting from duplicate filings you initiate elsewhere.

19. Cancellations; Refunds

Cancellation and refund eligibility are governed by our Refund Policy.

20. Communications

By placing an order, you consent to receive transactional emails related to your order's status. Marketing communications, if any, will be optional and include an unsubscribe option.

21. Intellectual Property

All content, branding, and software on this site are the property of BOC-3 Process Agents or its licensors and may not be copied or reused without permission.

22. Availability

We do not guarantee uninterrupted availability of the site or service and may suspend or modify it at any time.

23. Limitation of Liability

To the maximum extent permitted by law, BOC-3 Process Agents is not liable for indirect, incidental, or consequential damages arising from use of the service, including delays or errors originating from third-party data sources or government systems.

24. Indemnification

You agree to indemnify BOC-3 Process Agents against claims arising from inaccurate information you provided or your misuse of the service.

25. Modifications

We may update these Terms from time to time. Continued use of the service after changes constitutes acceptance of the updated Terms.

26. Contact Information

Questions about these Terms can be directed to support@boc3-processagents.com or through our Contact page.