Privacy Policy

Information You Provide

When you use BOC-3 Process Agents, you may provide: your applicant name, email address, phone number, USDOT number, any edits you make to your company information.

Information Collected Automatically

We automatically collect your IP address, browser and device information, timestamps of your visit and submissions, and standard cookies/log data needed to operate and secure the site.

Third-Party Sources

We retrieve available carrier information associated with your USDOT number from CarrierOK, a third-party motor carrier data provider. We only extract and store the specific business and contact fields needed to process your BOC-3 filing — we do not use or display unrelated data such as inspection, crash, insurance, or safety-metric records that this provider may separately maintain.

Service Providers

We share information as necessary with: Lemon Squeezy (our payment processor), our email delivery provider, and our hosting/infrastructure providers, solely to operate the service.

How We Use Information

We use the information above to: look up and display your company information; process and track your order; process payment; send you order and status communications; detect and prevent fraud or abuse; comply with applicable legal obligations; and improve our service.

Data Retention

We retain order records, including the original third-party data snapshot and your confirmed information, for as long as reasonably necessary to provide the service, meet legal and recordkeeping obligations, and resolve disputes.

Security

We use encryption in transit (HTTPS), access controls, and other reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Cookies

We use cookies and similar technologies necessary for the site to function, including maintaining your session while completing an order.

Your Requests

You may contact us to ask what information we hold about your order, request corrections, or ask questions about how your information is used, through our Contact page.

Changes to This Policy

We may update this Privacy Policy from time to time. The version number above reflects the version currently in effect.

Contact

Questions about this Privacy Policy can be directed to support@boc3-processagents.com.